Responsible Gaming

Gambling should always be a form of entertainment, never a way to earn money or solve financial problems. If you choose to play, do so responsibly and within your means. The outcome of games is based on chance, and no strategy can guarantee a win. Set a budget before you start and never chase losses.

Age Verification

You must be at least 18 years old (or the legal gambling age in your Indian state/union territory, which may be higher) to participate in any real-money gaming activity. We reserve the right to verify your age and identity. Underage gambling is illegal and can lead to account closure and forfeiture of funds.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Ask yourself the following questions:

• Do you chase losses by continuing to gamble to win back money you have lost?
• Do you hide your gambling activity from family, friends, or colleagues?
• Do you gamble with money meant for essential expenses like rent, bills, or food?
• Do you feel restless or irritable when trying to cut down or stop gambling?
• Do you lie about how much time or money you spend gambling?
• Have you borrowed money or sold possessions to fund your gambling?
• Does gambling interfere with your work, studies, or relationships?
• Do you gamble to escape from stress, anxiety, or depression?

If you answered “yes” to any of these, you may be at risk of developing a gambling problem. Seeking help is a sign of strength, not weakness.

Self-Help Tools

We encourage you to use the following responsible gaming tools to stay in control:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Loss Limits: Limit the amount you can lose over a set period.
• Reality Checks: Receive reminders about how long you have been playing.
• Self-Exclusion: Temporarily or permanently block access to your account for a chosen period.
• Time-Out Periods: Take a short break from gaming (e.g., 24 hours to 6 weeks).

To activate any of these tools, please contact our customer support team or visit your account settings.

Support Organizations

If you feel that gambling is no longer a game, confidential help is available. The following international organizations provide free advice, counselling, and self-exclusion programs:

• United Kingdom: GamCare – www.gamcare.org.uk and GamStop – www.gamstop.co.uk
• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
• Other Countries: Please visit GamCare’s international resources or search for your national gambling helpline.

For players in India: While these international services offer online support, we strongly recommend contacting a licensed mental health professional or a local de-addiction centre in your state. You can also reach out to Vandrevala Foundation for mental health support (helpline: 1860 2662 345 or 1800 2333 330).

Important: Self-exclusion programs like GamStop are region-specific and may not apply to Indian-licensed platforms. Always check the self-exclusion options available on this website or contact our support team.

Seek Help Now

If you or someone you know is struggling with problem gambling, do not wait. Reach out to a support organisation today. Gambling problems can escalate quickly, but recovery is possible with the right help. You are not alone.

For immediate assistance, please use the contact details above or speak to a trusted friend or family member. Your well-being is more important than any game.